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Ramp Up Your Tech Skills: Passwords and Resets

Support Pages Guiding Password Resets

If a student cannot log into the wi-fi they may need to do a password reset.  Walk the student to one of the "public" computers from which they can access MyCommnet and IT Help Pages with no login.

 

If students/staff are unable to reset their password using the password reset tool, they should call the 24/7 Help Desk:  860-723-0221

The help desk does offer live chat through the browser, but for password resets, calling is recommended.